You can request for a refund within 14 days and exchanges within 30 days from the date of despatch. If you choose to exchange your item after the 14 days then a refund will not be offered for the exchanged item unless the product is faulty.
Please note that we cannot accept items that have been engraved, personalised or altered.
Items can be returned via post or visiting our store:
If returning via post then we recommend you to insure your parcel to protect your goods in transit.
Please send to:
92 Victoria Road Aldershot
Hampshire GU11 1SS
You can cancel your order at anytime within 14 days of receiving your goods. If you wish to cancel your order, then we will refund you the price you have paid for the goods. However, if you have cancelled after your order has been dispatched then you will still have to pay for the delivery charges.
Please note that any service not provided by us, such as a special delivery service will not be refunded.