Terms and conditions

Terms and Conditions

Please read the following terms and conditions of this website, which is owned by Gurkha Jewellers, 92 Victoria Road, Aldershot, Hampshire GU11 1SS.

By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website. If you register with our website, or use any of our website services, we will ask you to expressly agree to these terms and conditions. These terms and conditions shall govern your use of website and may be amended and/or revised at any time at our sole discretion. Please check from time to time for any changes.

Prices and Charges

We try to ensure that all product information and pricing displayed on this website is correct and up to date at the time you place an order. We will verify the prices at despatch.

Placing Orders

You can place your orders either through the website or by calling us on the number shown on the website.We pursue payment for all orders placed.

Collection of goods in store

Orders can be collected once the order has been fully paid in advance and our store has contacted you to inform you that your package is ready to collect. You must bring a form of ID and a copy of the invoice when you come to collect your order. Goods cannot be released to any 3rd parties.

Cancellation and return policy

We can terminate the sale of goods under the contract where you commit a material breach of your obligations under these terms and conditions. We are happy to provide you with a refund or exchange in line with your rights as a consumer. We will happy provide you with an exchange or refund if we do deem a product to be below standard.

Website Errors

We try our best to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured may contain incomplete data, typographical errors, or inaccuracies. Any kind of errors are wholly unintentional and we apologise if this is reflected in merchandise price or item availability.

Our content is presented ‘as is’ and we make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice.

If you have any queries regarding these terms, please contact us on 01252 444385 or email us at gurkhajewellersuk@gmail.com